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The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales enables companies to increase sales efficiency and improve effectiveness. These benefits are driven by better data visibility, streamlined workflows and the automation of previously manual tasks that give sellers more time to sell and sales managers more time to coach their teams.
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed nine decision-makers at a total of six organizations with experience using Dynamics 365 Sales. Download this report to explore key findings.
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What are the key benefits of using Microsoft Dynamics 365 Sales?
Organizations can expect several benefits from implementing Microsoft Dynamics 365 Sales, including an incremental operating profit from increased sales valued at $51 million, improved seller productivity worth $13.3 million, and enhanced sales manager productivity valued at $4.7 million. The solution streamlines workflows, automates manual tasks, and provides better visibility into customer and pipeline data, allowing sellers to prioritize their efforts and engage more effectively with prospects.
How does Dynamics 365 Sales improve productivity?
Dynamics 365 Sales enhances productivity by reducing the time sellers spend on low-value tasks, such as preparing proposals and collaborating with colleagues. It consolidates necessary materials and streamlines proposal creation, allowing sellers to focus more on selling. Additionally, it automates reporting and provides a single source for visual dashboards, freeing up sales managers to spend more time coaching their teams.
What is the return on investment (ROI) for Dynamics 365 Sales?
Organizations can anticipate a significant return on investment after deploying Microsoft Dynamics 365 Sales, with a net present value (NPV) of $48.34 million and an ROI of 215% over three years. The benefits, totaling approximately $70.86 million, far outweigh the costs of $22.52 million, demonstrating the financial impact of the solution on sales efficiency and effectiveness.
The Total Economic ImpactTM of Microsoft Dynamics 365 Sales
published by Titanium Technologies
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