The Mobile First approach in public safety emphasizes the need for technology that is fully accessible and designed for the mobile nature of first responders. This shift allows public safety agencies to leverage wireless broadband for mission-critical communications, moving away from large, fixed infrastructure projects. Key benefits include access to innovative mobile devices, the ability to utilize cloud services securely, and a transition from capital expenses to operational expenses, ultimately enhancing operational capabilities while reducing costs.

Samsung DeX transforms public safety operations by enabling officers to use their smartphones to power a desktop-like experience, whether in their vehicles or at the station. This integration allows personnel to access computer-aided dispatch (CAD), monitor situational data, and complete reporting tasks from a single device. By streamlining these functions, DeX helps first responders remain productive in the field, ultimately improving their ability to serve the community.

Transitioning to Samsung DeX can lead to significant cost savings for public safety agencies. For instance, a mid-sized agency could see a reduction in costs from approximately $7.21 million to $6.10 million in the first year, representing a decrease of over 15%. In subsequent years, costs may drop further to around $941,700 annually, reflecting a 32% reduction. Over a three-year lifecycle, agencies could experience an aggregate cost reduction of more than 20%, making DeX a financially viable option for enhancing mobile computing capabilities.